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Terms & Conditions

Making changes to your courses

You may make changes to the date of your TEFL course for the following fees:

For face to face Weekend Courses you must notify us at least seventy two hours before the course start date. This will not incur any charge. If you notify us within less than the seventy two hours will ask you to pay a re-booking charge of £60. Non-attendance with no warning is non-refundable and non-transferrable to another course.


TEFL UK reserves the right to change any of the prices, service or other particulars contained on the website at any time.


All payments for our online courses must be made in full either by Paypal, Debit/Credit Card, Bank Deposit or by Bank Transfer. Once we receive payment you will be sent an email with confirmation details of the payment and instructions on how to activate your course.

Completing the Course, Validity and Certificate

You will have 12 months to complete the course and 90 days to activate your course. On successful completion of the course, you can print off your certificate, or may request for us to post it to you for an additional fee. If you fail to complete the course within 12 months, we can extend the course for a further 3 months for £19, a further 6 months for £35, or a further 12 months for £65.


All courses include a free PDF certificate, issued on course completion. A high quality hard copy of the certificate can be purchased for £25 (UK postal addresses) and from £30 (international postal addresses). International delivery pricing is subject to change, depending on country of delivery and courier option (DHL, FEDEX, Royal Mail) etc. 

Failing the Course

You have a total of 3 attempts for each module test. If you fail any of the module tests after the 3rd attempt, you fail the course. In this event, we can add two more test attempts for you for £19.

Non-native Speakers

All non-native speakers should have a complete command of the English Language in order to enrol on our course. If you are unsure of your English Language level please contact us for a test. If during your course, your trainer feels that your level is not adequate for you to teach English we will instruct you on your areas of weakness. You would not then be permitted to continue with the course. You may then of course return to us once your level of English has improved but would need to purchase and start the course again from the beginning.

Course Response Times

A trainer will respond within 5 working days to any of your academic queries or assignments. We can’t be held responsible if we fail to contact you within 5 days due to an incorrect or cancelled email address or a change of telephone number.

Cancellation & Refund Policy

If for any reason you do not wish to continue with the course and you notify us within 14 days from the date of purchase you will be entitled to a full refund. You will receive the refund within 14 days.


Data Protection Act 1988

In order to register and receive or use the services on our website, you will be required to submit some personal information, such as your name, your postcode and email address.

We have a legal duty to ensure that we keep your personal data safe and secure, in accordance with the Data Protection Act 1998. We will not share your personal information with anybody else without your knowledge, unless we are required by law to do so.

For more information please see our Privacy Policy.


Vouchers purchased through TEFL UK

Vouchers purchased through TEFL UK's 'Gift a TEFL course' are unique and can be used only once. The voucher is not valid with any other offers or discounts. The voucher is non refundable and cannot be exchanged for cash in part or full. Valid until 12 months after purchase date.

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